Xbox chief Phil Spencer reassures fans its online gaming services should remain solid during the coronavirus pandemic.

Phil Spencer

Phil Spencer

Microsoft's gaming boss has opened up to the gaming community about a period of "unprecedented demand", with many people turning to video games as an escape from the global crisis.

In a lengthy statement, Spencer wrote: "Many are looking to gaming to remain connected with their friends while practising social distancing, and we are seeing an unprecedented demand for gaming from our customers right now.

"We understand the important role gaming is playing right now to connect people and provide joy in these isolating and stressful times, and our teams are working diligently to ensure we can be there for our players.

"To that end, we are actively monitoring performance and usage trends to ensure we're optimising the service for our customers worldwide and accommodating for new growth and demand.

"While these are unprecedented times we are living in, I have no doubt that we'll come through this experience stronger than ever. Stay safe and be good to one another."

The chief also commented on the industry's "unique power" to unify people, especially in times like this.

He commented: "I have previously stated that I believe gaming has a unique power to bring people together, to entertain, to inspire and connect us, and I believe that's even more true under these unique circumstances."