Snapchat lost three million daily active users (DAU) over the last quarter.
The photo sharing social network app has seen its figures drop 1.5 per cent to 188 million DAU over the April to June period, according to an update from the platfrom's owner Snap.
However, it's not all doom and gloom the for the company, as its revenue rose 44 per cent from $182 million in the same period last year to $262 million, while its net losses dropped by 20 per cent to $353 million.
Speaking during a conference call this week, Snap chief executive and co-founder Evan Spiegal said: "We are excited by the progress we have been making and are optimistic about the opportunities ahead as we continue to invest in innovation."
The fall in numbers comes after heavy backlash from users who were not satisfied with a re-design launched in November, and Mr. Spiegel said the company is taking feedback seriously.
He added: "We feel that we have now addressed the biggest frustrations we've heard and are eager to make more progress on the tremendous opportunity we now have to show more of the right content to the right people."