Zoom has confirmed it won't enable end-to-end encryption for free calls.
The software company has seen its profile rise hugely amid the coronavirus lockdown, and Zoom has now revealed that end-to-end encryption won't be available for free calls, in part because Zoom wants to provide the police with access to the calls if necessary.
Zoom CEO Eric Yuan said in a meeting earlier this week: "Free users - for sure we don't want to give [them] that, because we also want to work together with the FBI, with local law enforcement, in case some people use Zoom for a bad purpose."
Previously, child safety advocates suggested the software could be abused by sexual predators.
And Zoom has therefore decided to make its free calls available to law enforcement officers in the US.
A spokesperson explained: "Zoom does not proactively monitor meeting content, and we do not share information with law enforcement except in circumstances like child sex abuse.
"We do not have backdoors where participants can enter meetings without being visible to others. None of this will change.
"Zoom's end-to-end encryption plan balances the privacy of its users with the safety of vulnerable groups, including children and potential victims of hate crimes."